SKYTRAX World Airline Awards 2011

SKYTRAX Airline Awards considered as "the world's most respected and recognised Airline Awards". The Award winners are selected by the airline industry's most important audience of its customers. More than 18.8 million travellers participated in the Survey over 100 different passenger nationalities taking part - for the Airline of the Year title, together with regional and other award categories.


The Survey data is collated from a variety of input sources, including:

  • Passenger Interviews completed online & via e-mail
  • Business Research Group / Travel Panel Interviews
  • Corporate Travel Questionnaire / Interviews
  • Telephone Interviews
  • Selective Passenger Interviews

For more details about SURVEY METHODOLOGY. . .

Qatar Airways

Airline of the Year - Qatar Airways

Etihad Airways

Best First Class - Etihad Airways

Singapore Airlines

Best Business Class - Singapore Airlines

Asiana Airlines

Best Economy Class - Asiana Airlines

Qatar Airways

Best First Class Lounge - Qatar Airways

British Airways

Best Business Class Lounge - British Airways

Emirates Airlines

Best Inflight Entertainment - Emirates Airlines

Asiana Airlines

Best Cabin Staff-Asiana Airlines

Air Asia

Best Low-Cost Airlines

South African Airways

Best Airlines - by Region South African Airways

Air New Zealand

Best Premium Economy Class-Air New Zealand