SKYTRAX World Airline Awards 2009

SKYTRAX Airline Awards considered as "the world's most respected and recognised Airline Awards". For this year 2009 SKYTRAX celebrated their 10th anniversary with around 500 people attending the ceremony in Hamburg to see the winning airlines receive their accolades. The Award winners are selected by the airline industry's most important audience of its customers. More than 16.2 million travellers participated in the Survey over an 8 month period with over 97 different passenger nationalities taking part - for the Airline of the Year title, together with regional and other award categories.


The Survey data is collated from a variety of input sources, including:

  • Passenger Interviews completed online & via e-mail
  • Business Research Group / Travel Panel Interviews
  • Corporate Travel Questionnaire / Interviews
  • Telephone Interviews
  • Selective Passenger Interviews

For more details about SURVEY METHODOLOGY. . .

Cathay Pacific Airways

Airline of the Year - Cathay Pacific Airway

Singapore Airlines

Best First Class - Singapore Airlines

Etihad Airways

Best Business Class - Etihad Airways

Virgin Atlantic Airways

Best Premium Economy Class - Virgin Atlantic

Qatar Airways

Best Economy Class - Qatar Airways

Thai Airways

Best First Class Lounge - Thai Airways

Emirates Airlines

Best Inflight Entertainment - Emirates Airlines

Virgin Atlantic Airways

Best Business Class Lounge - Virgin Atlantic

Malaysia Airlines

Best Cabin Staff - Malaysia Airlines

Air Asia Airways

Best Low-cost Airline - Air Asia